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Lena Müller
UX Researcher
+49 30 5678 1234 · lena.mueller@email.com · linkedin.com/in/lenamueller · Berlin, Germany
Summary

UX researcher blending qualitative depth with quantitative rigour. Turns user insight into product decisions across web and mobile.

Experience
UX Researcher · SAP
2021 - Present
•Ran 120+ studies that shaped 3 flagship product launches.
•Built a research repository adopted by 40 designers.
•Lifted task success 27% through iterative testing.
UX Analyst · Zalando
2018 - 2021
•Led usability testing for the checkout redesign (+11% conversion).
•Set up a continuous-discovery cadence for 5 squads.
Skills
Research: Interviews, Usability, Surveys, Journey Maps
Tools: Figma, Dovetail, Maze, Optimal
Education
MSc, Human-Computer Interaction, TU Berlin2016 - 2018
Key Achievements
•Lifted task success 27% via iterative testing.
•Built a repository used by 40 designers.
Certifications
•NN/g UX Certification
Languages
German - NativeEnglish - Fluent